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EFTA01279890.pdf
AI Summary
A routine customer service survey notification letter from Fifth Third Bank to a mortgage customer dated December 9, 2014. This appears to be a standard banking document with no apparent connection to the Epstein case. [Rating: 1/10 - Standard bank customer service communication with no substantive content related to the Epstein case]
Extracted Entities
| Name | Type | Context |
|---|---|---|
| Fifth Third Bancorp | organization | parent company owning Fifth Third Bank trademark |
| Fifth Third Bank | organization | mortgage loan provider sending customer survey notification |
| Fifth Third Mortgage Company | organization | subsidiary offering mortgage products |
| Fifth Third Mortgage-MI, LLC | organization | subsidiary offering mortgage products |
| ath Power Consulting | organization | third-party company partnered with Fifth Third Bank to conduct customer surveys |
Full Text
FrEnt THIRD MORTGAGE Date: December 09,2014 RE: Customer Experience Survey Thank you for selecting Fifth Third Bank as your mortgage loan provider. We appreciate your business and decision to choose Fifth Third over other lenders and look forward to the opportunity to help you with your future banking needs. Customer service is a top priority for Fifth Third Bank. For this reason, we have partnered with ath Power Consulting to randomly survey our mortgage customers about their experience. You may receive an email invitation directly from ath Power Consulting asking for your feedback in a brief online survey. We would very much appreciate your participation in the survey to help us continue to improve our product and service levels. Rest assured that Fifth Third Bank will not share any of your personal information with ath Power Consulting, nor will we ask for any personal or account information during the survey. It is Fifth Third's policy never to ask for personal or account information via email. Thank you in advance for your participation in this survey and thank you for being a valued Fifth Third Bank customer. Fifth Third and Fifth Third Bank are registered service marks of Fifth Third Bancorp.Member FDIC.Fifth Third Mortgage Company and Fifth Third Mortgage-MI, LLC, offer mortgage products. An Equal Housing Lender. Mfg Survey Notification Document CONFIDENTIAL SIDNY_GM_00030504 EFTA_001141 122 EFTA01279890